ABOUT US
The Full Service Advantage
Telecommunications, Internet service, web hosting service, web development and online marketing are all very different fields. When these services are integrated properly they can help carry your business to the next level, allowing you to focus on what you do best knowing that Global IT can easily handle the technology.
Having your IT outdated, designed bad or supported by a non-responsive vendor can severely compromise any business. If you choose different vendors for each of these services, mistakes often occur, along with finger pointing which can end up taking more of your time & money to manage resolutions, changes and improvements. Because Global IT has a proven track record in all these fields they are able to see the larger picture through planning and then managing your business account accordingly.
Client Commitment
Global IT takes their commitment to their clients very seriously. Each account is handled carefully to ensure client satisfaction. All services offered come with high quality connections and hardware and are installed in a minimal amount of time. Each account is supported by the originating sales person so we can ensure the proper account knowledge & after sales service is maintained with the highest integrity. We have online tools to help manage your internet connections, open tickets and many more advanced online features.
We work with only the best leading vendors to ensure the highest quality in product, service is provided and we manage the carriers on your behalf to ensure they are doing their job the right way. Our data centers are engineered & centrally located for maximum uptime & internet performance. Every web hosting account is backed up every 24 hours so if anything goes wrong it can be reinstated within minutes. Their web design packages come with a 100% satisfaction guaranteed and their SEO services come with detailed monthly reporting so that all work incurred and progress is visible to the client, upgrades & changes are seamless and always welcome because we hand hold every transaction through to its completion.
Knowledgeable Technical Support Team
Global IT offers technical support to its client 24 hours a day, 7 days a week. In fact, with their global network eye monitoring system their team is notified of problems well ahead of any other provider and they are calculating the solution before you even pick up the phone. Global IT technicians are certified in CCNP, CCNA, ATSP: Internetworking, ATSP: IP Telephone, A+, Network +, MCSE 2000, MCSE 3000, MCDST, MCP, MCSA, Network Baseline Analysis, and Network Application Management.
Global IT is an industry leading Telecom company that was founded in 2004 in effort to support all sized businesses by providing the best communications solutions that perfectly aligns with what each client needs.
